FAQs

1. HOW DO I PLACE MY ORDER?
Choose the items you love with the correct size, then click add to cart, choose Checkout and fill in all information needed to complete the order.
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
The shipping time frame is within 10 - 21 days (which does not include production time)
3. MY TRACKING NUMBER ISN’T WORKING
It may take 5 to 7 days for the tracking number to appear on the tracking systems. If the tracking number is not active within a few days, please contact us for help.
4. MY ORDER IS LATE
Within 10 to 21 days, if you still have not received the order, please email us for more assistance.
5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.
6. WHEN WILL MY CARD BE CHARGED?
After you complete the checkout process
7. HOW SECURE IS MY PERSONAL INFORMATION?
Your personal information is protected completely as we adhere to the highest industry standards
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. We can not store any of your credit card information, and it is totally safe.